Contact Us

CONTACT US

AFTER-SALES EMAIL

Because WhatsApp encountered an issue, it was impossible to handle the situation promptly.Please email us at hi@bellabarnett.com and we will get back to you within 48 hours (for faster resolution to your issue, please include your order number when contacting us).

We kindly request that you avoid initiating bank disputes without contacting us first. Bank procedures are time-consuming and may cause unnecessary delays for you. Your quick reach-out to us ensures the fastest possible solution.

For U.S. Customers：For quick support on weekdays, call us at +1 251 257 1356 — we answer fastest between 9 AM–12 AM (morning) or 9 PM–12 PM (evening)!
P.S. Support for other regions will be available soon!

If you have not received an email from us for more than 3 days, there are two possibilities.

Our email system did not receive your email, please send us another email.
We replied to you but you did not receive it, please check your spam folder.

If none of the above methods work, you can contact us via priority@bellabarnett.com

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SELF-SERVICE RETURN & EXCHANGE

Self-service returns & exchanges are live! Click the link to submit your request instantly. We’ll process it promptly to ensure a seamless experience for you.

SUBMIT RETURNS AND EXCHANGES REQUEST

MESSENGER

Contact us via Facebook @BellaBarnettOfficial or Instagram @bellabarnett.official for a faster response. We will respond within 24 hours. The average response time is 4 hours.

IMPORTANT CUSTOMER NOTICE

If you have an urgent issue with your order, please contact us directly via WhatsApp at +44 7879 531749. We promise to respond and resolve any concerns within 24 hours.
To ensure the fastest resolution and avoid delays, please do not initiate a claim through your bank or Klarna. Claims made through the bank may significantly extend processing and refund times.
Your satisfaction is our priority, and contacting us directly ensures a quick and smooth solution.

WHOLESALE

If you have questions regarding wholesale, please contact us at Topsalesdept@bellabarnett.com.
Please be advised that the wholesale contact information provided is exclusively for wholesale inquiries. For retail questions, customer service, or other concerns, please use After-sales service.

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